Privacy policy

PRIVACY POLICY

Last updated: February 16th, 2026

This Privacy Policy describes how David Andrew Furniture (“DAF”, “we”, “us”) collects, uses, and shares personal information when you visit davidandrewfurniture.com, contact us, or place an order (the “Services”).

1) What we collect

We collect information you provide directly, such as:

• Contact and delivery details (name, email, phone, shipping/billing address)

• Order details (items purchased, order history, customer support messages)

We also collect information automatically when you use the Site, such as:

• Device and browser data, IP address, pages viewed, and interactions

• Cookie/pixel data used for site functionality, analytics, and (where enabled) advertising

2) How we use your information

We use personal information to:

• Process orders, payments, shipping, returns, and customer support

• Communicate about your order and your account

• Improve our website, performance, and customer experience

• Prevent fraud, abuse, and security incidents

• Send marketing emails if you opt in (you can unsubscribe anytime)

3) Who we share information with

We share personal information only as needed to run the Services, including with:

• E-commerce platform and hosting providers (e.g., Shopify)

• Payment processors

• Fulfillment and shipping partners/carriers

• Customer support and analytics providers

• Advertising partners (only where enabled by your settings/region)

We may also disclose information if required by law, to enforce policies, or to protect rights and safety.

4) Cookies & similar technologies

We use cookies and similar technologies to operate the Site, remember preferences, run analytics, and (where enabled) support advertising. Shopify may also place cookies when you visit our storefront. You can control cookies through your browser settings. Shopify’s cookie information is available in Shopify’s cookie policy.  

If you use a browser or extension that sends a Global Privacy Control (GPC) signal, Shopify can use it to trigger opt-out behavior in certain regions when the relevant Shopify privacy settings/opt-out pages are enabled.  

5) Your choices & rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions. You can also:

• Unsubscribe from marketing emails at any time

• Adjust cookie settings in your browser

To make a privacy request, contact us using the details below.

6) Data retention & security

We keep personal information only as long as needed for the purposes described above, including legal, accounting, and dispute-resolution needs. We use reasonable safeguards to protect personal information, but no method of transmission or storage is completely secure.

7) International processing

We may use service providers located in other jurisdictions. Your personal information may be processed outside your province/state/country, and may be subject to the laws of those jurisdictions.

8) Children

The Services are not intended for children, and we do not knowingly collect personal information from children.

9) Contact

Email: support@davidandrewfurniture.com

Mailing address: 59-610 Katherine Rd, West Kelowna, V1Z3G2, B.C, Canada